Please read these terms of use carefully before using this website. If you do not agree to this Terms of Use you may not use this Website.

  1. GENERAL
  • “GARAVA” www.garava.in  (hereinafter referred to as “GARAVA”) is the brand created, owned, and operated by ADVIR & Co.
  • The terms “We”, “Us”, and “Our” shall mean GARAVA, our employees, and authorized agents that perform any services on behalf of GARAVA.
  • By using our website, you agree that you have read and understood these Terms of Use and that you accept and agree to follow them, without any limitations or conditions, and without requiring a handwritten signature from the Buyer. When you access the website, you also consent to how we collect, use, and share your information, as explained in our Privacy Policy.
  • These general e-selling terms and conditions (“General Terms and Conditions”) apply to all sales of GARAVA products made through www.garava.in (the “Online Store” or “Website”). Their primary purpose is to inform potential buyers about the terms and conditions under which GARAVA conducts the sale and delivery of ordered products. Additionally, they outline the rights and obligations of the parties involved in the sale of products by GARAVA to the customer (the “Buyer”).
  1. USE OF THE WEBSITE
  • The website is owned, registered, and operated by GARAVA under ADVIR & Co. incorporated in India and has its registered office at 416, Saumya Apartment, Lane no 2, Rajapark, Jaipur.
  • By accessing the website, you warrant and represent to the website owner that you are legally entitled to do so, above 18 years of age, and to make use of information made available via the website, call center, or any other means of communication. These terms along with the Privacy Policy extend to both users, who visit the Website but do not transact business on the Website (“Users / Guests”) as well as users who are registered with the Website to transact business on the Website (“Members”). Individuals deemed “incompetent to contract” under the Indian Contract Act, 1872—including minors, un-discharged insolvent, and others—are not permitted to use this website or purchase products. If a minor wishes to buy any products, the purchase must be made by their legal guardian or parents. The Seller reserves the right to terminate access to this website and refuse services if it is discovered that the Customer is under 18 years of age or otherwise legally incompetent to contract as specified above.
  • Registration of an account or login in your existing account is required to access certain portions and features of the Site. Provide accurate information and promptly update this information if it changes. Do not disclose your username or password or any confidential information to anybody.
  • By registering on the website, your personal information will be automatically added to our database, where it will be managed and utilized per our Privacy Policy. By signing up with GARAVA, you consent to our authorized personnel contacting you regarding your activity on the Site.
  • You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
  • You must not transmit any worms or viruses or any code of a destructive nature.
  • We reserve the right to deny registration and permanently suspend access to the Site and Services if we reasonably suspect that you have provided inaccurate or incomplete information. We also reserve the right to refuse service, deny registration, or change its eligibility criteria at any time, without prior notice or explanation.
  • We strive to ensure that the website remains operational and functions smoothly. However, GARAVA cannot be held responsible or liable for any temporary unavailability of the website due to technical issues beyond our control.
  • We are not responsible for hyperlinks from third-party websites to the www.garava.in website and reserve the right to prevent anyone from creating links to the GARAVA website at any time.
  • It is recognized that electronic communications, databases, and websites can be prone to errors, malfunctions, tampering, and breaches, which may cause damage to your systems or operations. While we will take reasonable precautions to prevent such issues, we do not guarantee their prevention and will not be liable for any resulting occurrences. You are solely responsible for ensuring that any information or content downloaded from our site or other websites accessed through it is free of viruses or other harmful software that could damage your systems, software, or data. You agree to indemnify, defend, and hold us harmless from any liability, claims, costs, or damages arising from third-party claims or lawsuits related to such viruses or harmful software.

2. Jewelry

  • “Jewelry” means the jewelry that is predesigned or jewelry set with gold and lab grown diamonds that are available for sale on our website. Please note that all Jewellery is sold on an “as is” basis. “Mounts” are defined as designs that hold a diamond(s) / gemstone(s) in place, which may or may not have diamonds/ gemstones.
  • All diamonds sold by GARAVA are lab-grown, and any additional gemstones, such as sapphires, and rubies, used in the jewelry are also lab-grown.
  • We have different products and services on our website, and their prices and payment terms might change. We can update the prices and payment terms at any time without giving prior notice. Please note that all payments are non-refundable unless we specify otherwise.
  • We’ve tried our best to show the colors and images of our products as accurately as possible. However, we can’t promise that the colors you see on your computer screen will match the actual colors of the products in the photos/videos on the website.

3. Intellectual Rights

  • Everything on our website, like text, pictures, logos, and software, belongs to our company or the people who have given us permission to use it and are protected by the applicable laws of the land. You can’t use any of the content on our website unless you get written permission from us.
  • Unless stated otherwise, all rights to this website belong to us or our licensors. As long as you follow these Terms of Use, we allow you a limited, non-exclusive right to use our website for your personal, non-commercial purposes. You are not allowed to modify, share, reframe, republish, scrape, or sell any part of the content on this website without our written permission. We keep all other rights that are not specifically given to you in these Terms of Use. We can also take back this permission at any time, without warning and for any reason. No right or license is granted under any copyright, patent, or trademark of the seller to any other party.

4. Conflict of terms

  • If there is a conflict or contradiction between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website.
  • If the Seller is unable to fulfill its obligations because of unforeseen events or situations beyond its control, such as natural disasters, wars, strikes, or government actions, the Seller will not be held responsible for any delays or failure to perform. These events might include things like fires, floods, earthquakes, or other emergencies. Once the situation improves and the obstacles are removed, the Seller will resume its duties as soon as possible.
  • The customer can take advantage of various offers available on the website at different times. However, please note that you cannot combine two offers together.
  • You agree not to copy, sell, or use any part of the Product or Service, or any access to the Product or Service from the website, without our written permission.
  • You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address credit card numbers, and expiration dates, so that we can complete your transactions and contact you as needed.
  • The weights mentioned in the product description are approximate and may change during the manufacturing process. If there is a change in weight, the final price will be adjusted and the customer will be informed.
  • You can deactivate your account at any time, and we will no longer access your personal information afterward. However, we are not liable for any issues arising from the use of your information before deactivation, as stated in our Privacy Policy.
  • The website, including all the text, graphics, images, photos, videos, illustrations, and other content, belongs to us or those who have given us permission to use them. If our company doesn’t enforce any right or rule mentioned in these terms, it doesn’t mean we’re giving up that right.
  • You agree to post your requirements in a professional and clear manner. Your posts should not contain offensive language, illegal content, or ads for other products or services. Don’t post anything illegal or that breaks intellectual property rights, copyrights, our Privacy Policy, or any relevant laws. We can choose to remove or refuse to post any content at our discretion if we think it violates these rules, threatens anyone’s safety, or could cause problems for our company. We may also take legal action if necessary.
  • If we get incomplete or incorrect information about your delivery address, product quantity, and size, credit card number, and card expiration date, or if your credit card doesn’t have enough funds, we might not be able to process your order. We also can’t be responsible for any loss or damage if the product is out of stock or unavailable.
  • All third parties are responsible for the information provided by them on this website. We do not assure the accuracy, completeness, or usefulness of any information on the Website by third parties.
  • We reserve the right, in its sole discretion, to restrict, suspend, or terminate this Agreement and your access to all or any part of the Site or the Content at any time and for any reason without prior notice or liability.

    ORDERS 

  • We currently accept worldwide orders.
  • For international orders: The prices of all products shown do not include taxes or duties. Please note that as the recipient, you are responsible for any import duties, customs fees, and local sales taxes imposed by the destination country. These charges must be paid to release your order from customs upon arrival.
  • We have the right to refuse any order you place. We might limit or cancel the amount you can buy per person, per household, or order. This can include orders made from the same account, using the same credit card, or with the same billing or shipping address. If we need to change or cancel an order, we’ll try to contact you using the email or phone number you provided. We also have the right to stop orders that seem to be from dealers, resellers, or distributors.
  • All prices are listed in Indian Rupees and are subject to change at any time without notice. We reserve the right to adjust prices without prior notice to any Buyer. The final price displayed at checkout includes all applicable local Indian taxes.
  • We regularly review prices to ensure accuracy, but occasional errors may occur. If we discover a pricing error related to your Order, we will notify you promptly. We reserve the right to cancel any Order affected by such an error. If payment has already been made, a refund will be issued for the amount paid. If the Order has already been delivered, it must be returned to us.
  • The actual VAT amount for your Order will be shown separately on the invoice. If there are changes in tax legislation between the time you place your Order and when you receive the Order Confirmation, these changes may affect the sales tax amount. If this results in an increase in the tax payable by the Buyer, we will contact you for re-confirmation of your Order.
  • We reserve the right to decline any order for personalized items that include inappropriate or illegal language, or content that contradicts the GARAVA brand image. The Purchaser is responsible for ensuring the accuracy of any text or details provided.
  • Please note that orders for personalized items are final; once an item has been personalized, it cannot be canceled, exchanged, returned, or refunded.

Gift Cards & Discount Offer Policy

  • This is a limited-time offer, with the validity period indicated on the gift card.
  • Gift cards are non-refundable, and their validity cannot be extended unless solely determined by the company.
  • We reserve the right to modify or cancel the offer at any time. This offer is only applicable to products sold online at www.garava.in. The offer is limited to one per customer and account and cannot be combined with other promotions.
  • Shipping charges and taxes may apply to the full value of discounted and promotional items.
  • The code applies to items in a single order only.
  • Any misuse of the discount code may result in the company, at its sole discretion, disallowing its use without providing a reason.

5. Amendments to terms and conditions

GARAVA reserves the right to amend these terms and conditions from time to time. Amendments will be effective immediately upon the inclusion of such amendments within the version of these terms and conditions on this website. Your continued use of the website following such amendment will be deemed your acceptance of and agreement to be bound by the terms and conditions as amended.

6. USER INFORMATION

  • If you send us any ideas, suggestions, proposals, or other materials—whether because we asked for them or you just wanted to share them—you agree that we can use them however we want. This means we can edit, copy, publish, and use your submissions in any way we choose, without any restrictions. We don’t have to keep your submissions confidential, pay you for them, or respond to them.
  • We might choose to monitor, edit, or remove content that we think is illegal, offensive, threatening, or otherwise problematic, or that violates any laws or our Terms of Service. However, we are not required to do so.

7. Indemnification

  • You agree to protect and defend GARAVA and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, —from any claims or demands, including reasonable legal fees, that come up because of your violation of these Terms of Service or any related documents, or if you break any laws or infringe on someone else’s rights.
  • Under no circumstances will we be liable for any loss or damage, including but not limited to indirect or consequential loss or damage, or any loss of data or profits resulting from or related to the use of this website.

8. AGREEMENT

  • If we don’t enforce a right or rule in these Terms of Service right away, it doesn’t mean we’ve given up that right or rule.
  • These Terms of Service, along with any policies or rules posted on this site or related to the Product/Service, make up the whole agreement between you and us. They replace any previous agreements, talks, or offers, whether they were spoken or written, and include any earlier versions of the Terms of Service.
  • If there’s any confusion about what these Terms of Service mean, it shouldn’t be held against the person who wrote them.
  • The most recent version of these Terms of Service can be checked on this page.

Any further questions about the Terms of Service should be sent to us at info@garava.in