At GARAVA, we prioritize our customers’ privacy and respect the confidentiality of their personal information. Whether you visit our website or interact with us via social media, email, or phone, we are committed to safeguarding your privacy and addressing any concerns you may have about the protection of your personal data.

By using our website, www.garava.store, you acknowledge and agree to our Privacy Policy. If you do not agree with our Privacy Policy, please exit this page and refrain from accessing or using the website.

Our Privacy Policy provides detailed information on how we collect, use, and manage your personal data, regardless of your role as an internet user, customer, prospect, partner, supplier, or candidate (“you”). Please note that our Privacy Policy may be updated periodically without prior notice to ensure compliance with current regulations. We recommend reviewing the policy regularly to stay informed of any changes.

To ensure the security of your personal information, we employ advanced encryption technology, digital certificates, secure commerce servers, and authentication measures. While we do not sell your personally identifiable information.

Information Collection and Usage

When you visit our website, we may automatically collect certain details such as your IP address, browser type, device type, operating system, and information about your activity on our site, including the pages you visit. This data helps us analyze user behavior and enhance the quality of our website.

If you create an account or make a purchase, we will collect additional information, including your name, age, date of birth, gender, education level, email address, telephone, details about your interests and activities., shipping address, and payment details. This information enables us to synchronize your wish list and shopping cart, process your orders, communicate with you, and improve our products and services. We may also use your contact details to send you personalized offers and recommendations based on your previous orders, browsing history, and interests. to provide after-sale services to you, which will include but will not be limited to:

  • refunds, exchanges, warranty claims or repairs;
  • insurance coverage or claim for any products or services purchased;
  • details of current and past products purchased;
  • to provide customer service functions, including handling customer enquiries and complaints; and
  • to provide you with product awareness information;

Related third parties

We may share your information with third-party service providers who assist us in operating our website, processing payments, or delivering products to you. We may also disclose your information if required by law or as part of a legal proceeding.

Payment Details

Please note that we do not collect or store credit or debit card information. Such data is directly processed through the payment gateway provider to the payment network or bank.

Opt-Out

You have the option to withhold certain information, but this may limit your access to some features of our website. Additionally, we may gather and store information about other individuals you provide to us.

If you wish to opt-out of receiving communications from us or having your details deleted from our records, you can do so at any time by clicking the unsubscribe link in the email or by contacting us directly.

For any further questions or concerns regarding our Privacy Policy, please reach out to us at: info@garava.in